Receiving your feedback will help us to respond to your needs effectively and to create a more enjoyable game environment for you.
For instant help: Log in to your account and go to help room where there are agents on standby to help 24/7.
CLICK HERE TO CONTACT CUSTOMER SUPPORT
We will endeavour to answer all queries within 72 hours.
Toll Free Number: 08000 516 412 (UK Only)
This number is operated 24 hours a day, 7 days a week to assist you with any questions you may have. All calls to this number from within the United Kingdom are free.
For general help and frequently asked questions about all aspects of the site click here
We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.